Brass Handcrafted Ganesha Vilakku | Ganesha Diya

CultureShoppe.com shall be responsible to deliver the items to the buyer within time period specified for delivery by the vendor.

• Usually all orders are processed and shipped within 3 working days, once payment is confirmed.
• However, certain categories of products have a different lead times for delivery due to the nature of the product.
• Each item is packed carefully to make sure it gets to you in excellent condition.
• Each package comes with a tracking number.
• Ask for special prices for bulk orders at support@cultureshoppe.com

Refund Policy 

No refunds or repayment will be issued for products once paid.   

Returns & Replacements

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility of a manufacturing defect or infliction of damage during transit. Another possible inconvenience might be the chance of delivery of a wrong item. If this is brought to our notice in the form of a request for replacement or return of the item or items within two days of receipt, we will replace the same at no extra cost.

When unwrapping the shipment please make a video. The details on the label must be clearly visible in the video before removing the outermost cover. 

We do not offer exchanges or any cash refunds for the returned product.

Return Address:

Culture Shoppe Pvt. Ltd
Pandit Colony, Kaudiar
Thiruvananthapuram - 695 003
Kerala, India

support@cultureshoppe.com

Contact Number: +919288025353